Training Outline

Tutorial front page graphic Tutorial Front Page

Lesson 1: Using This Tutorial

Purpose
Page Layout
Creators

Lesson 2: About WHIC

Objectives
What is WHIC?
Whom does WHIC serve?
What are WHIC's services?
Informing others about WHIC
Quiz

Lesson 3: Office Orientation

Objectives
Opening/Closing & Security
Requests & Service Survey
The Closet
Client Computer
Pamphlets
Print Materials
Videos & VCR
Flyers & Labeling
Other Offices
Quiz

Lesson 4: Ethics

Objectives
Guideline Article
WHIC Code of Ethics
First Sample Interaction
Second Sample Interaction
Summary
Quiz

Lesson 5: Answering Questions

Objectives
Steps 1-3
Steps 4-5
Steps 6-7
Step 8
Model Interaction
Quiz

Lesson 6: WHIC Resources

Objectives
Medical Dictionaries
Pamphlets
General Reference
Drug Information
Books by Subject
Can't Find the Answer?
Quiz

Lesson 7: Evaluating Online Health Information

Objectives
Examining Websites
Authority
Currency
Purpose
Learn More
Conclusion
Quiz

Lesson 8: Web Resources

Objectives
Introduction to Web Resources
MEDLINEplus
MEDLINEplus Examples
NCHealthInfo
NCHealthInfo Examples
Other Useful Sites
What Next?
Quiz

 

Lesson 9: Pulling It All Together

Objectives
Review Lessons 2 and 3
Review Lessons 4 and 5
Review Lesson 6
Review Lesson 7 and 8
Feedback

 

 
 

Women's Health Information Center (WHIC) Volunteer Training Tutorial
created in partnership with the UNC Chapel Hill Health Sciences Library (HSL)
December 2003