Appendix C: Service provider interview guide
- Life in the Community
- What do people in Warrenton do for a living? (Where are the jobs? Who has which ones?)
- What contributes to unemployment in Warrenton?
- How does transportation or lack of it affect life in Warrenton?
- What do people do for recreation? (probe: effect on lives)
- What's the political climate like?
- How do people of different races or ethnicities interact with one another in Warrenton?
- Assets & Needs
- What are some of the best things about Warrenton? (physical, human, agencies, resources)
- What do you think are the biggest problems that people in Warrenton face? (children, poor people, elderly, safety, housing, health)
- Remember to probe health in previous question if not mentioned
- Which problems do you feel are the most important for Warrenton to address?
- Problem-solving and Decision-making
- Describe the interactions your agency has with other agencies in the community.
- If you were going to try to solve some type of community problem, whom would you try to involve to ensure success?
- Services and Businesses
- Tell us about community involvement in your agency's decision making.
- What are the most popular services your agency provides to the residents of Warrenton? (Maybe ask about their role in the community)
- What services that your organization provides go under-utilized?
- Who in the community has the most need for your agency's services?
- What barriers does your agency encounter in trying to reach community residents? (geographic, transportation, funding)
- Physical Orientation to the Community
- What are the physical boundaries of Warrenton. Could you draw the boundaries on this map.
- Do you live in Warrenton? (If yes, for how long?)
- Recommended Individuals to Interview
- Who else do you recommend we talk to about the needs and assets of Warrenton?
- When we contact these people we will tell them that they do not have to participate and that you gave us their name. Is that alright?
- Recommendations for Discussing Team's Findings at Community Forum
- As you may recall, we plan to conduct a forum this spring to share all of the information we've gathered with members of the community. Would you be interested in helping us plan the forum?
- Do you have any suggestions as to how to get people to attend?
Probes: place, time, how to advertise
- Who else do you think should help with the planning?
- Additional Information
- Is there anything else that you think I/we should know about Warrenton?
- Does your agency have any documents (e.g. annual reports, funding applications, etc.) that we can either look at or have copies of?
Thank you again for your participation!
Mary Marrow's interview guide
Institutional Review Board (IRB) approval letter