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Frequently Asked Questions

Can I use the library and check out materials?

We are open to all visitors. Most library resources are available for use by anyone within the building.

Borrowing Materials page gives answers to the following questions:

Need help? Call 919-962-0800 or email Ask a Librarian

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Does the library provide electronic access to...?

Library electronic holdings can be found using the following:
Databases in the Health Sciences
Databases on all subjects can be found at Article Database & More

Electronic journals in the Health Sciences
Electronic journals on all subjects can be found using the campus E-Journal Finder

Electronic books in the Health Sciences

Electronic reserves from the Health Sciences Library may be linked from your course site or on the library's Course Reserves web page.

Need assistance? Call 919-962-0800 or email Ask a Librarian

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Can I access electronic library materials from my home or office?

On-campus: Anyone at a computer anywhere on campus, including UNC Hospitals, can use electronic databases, journals and books purchased by UNC Chapel Hill libraries.

Off-campus Access: Students, faculty, and staff with a valid UNC-Chapel Hill 9-digit PID (Person ID) or AHEC users affiliated with UNC-Chapel Hill with an AHEC Digital Library account can access most electronic resources when off-campus.

PID lookup

Need assistance? Call 919-962-0800 or email Ask a Librarian

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Does the library own...?

Search the catalog for books, journals, and videos owned by campus libraries.

Guides for help finding specific kinds of resources:

Need assistance? Call 919-962-0800 or email Ask a Librarian

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What does it cost to copy / print in the library and how do I pay?

Photocopies cost 14 cents per page.
Printing costs 10 cents per page.

Use your UNC Chapel Hill One Card or purchase a guest photocopy card for $1.00 and then add value to it.
Tar Heel Tellers are located in the first and fourth floor copy rooms to add value to One Cards. To add value with a credit card, you must use the online form from the OneCard website.
You cannot use the Teller to add value to Departmental Cards.
There are no coin operated copy machines in the Health Sciences Library.
For more details see the Photocopying web page.

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Where in the library are….?

Materials:

Bound Journals 1990 to present4th Floor4th Floor Plan
Bound Journals to 1989Basement MacNider sideBasement Floor Plan
Current Unbound Journals4th Floor, in front of elevators4th Floor Plan
Circulating Books 1990 to present3rd Floor3rd Floor Plan
Circulating Books to 1989Basement, Columbia St. sideBasement Floor Plan
Ethnic Health Collection1st floor MacNider side1st Floor Plan
Reserves1st floor MacNider side1st Floor Plan
Reference Books1st floor MacNider side1st Floor Plan
Rare Books5th Floor MacNider side5th Floor Plan
Audio Visuals (Videos)Basement Columbia St. sideBasement Floor Plan
Microfilm/MicroficheBasement Columbia St. sideBasement Floor Plan

Facilities:

Coffee Shop1st floor Columbia St. sideCafe Home Page
Computers (library)Basement and 1stFloor plans
Computer Lab (ITS)2nd floorITS Campus Lab
Media Kitchen1st floor1st Floor Plan
PhotocopiersAll public floorsFloor plans
Study Rooms1st floor (2nd, 3rd, and 4th floor study rooms coming soon)1st Floor Plan
Tar Heel Tellers1st and 4th FloorsFloor plans
Telephones (campus)Outside Copy RoomsFloor plans
Telephones (library help)Inside Copy RoomsFloor plans
BathroomsAll floorsFloor plans

Staff:

User Services Desk1st floor1st Floor Plan
Administration Staff5th floor5th Floor Plan
Application Development Services Staff2nd Floor2nd Floor Plan
Information Technology Support Staff2nd Floor2nd Floor Plan
Resources Management Staff5th floor5th Floor Plan
User Services Staff1st and 2nd floorFloor plans

Need assistance finding something in the library? Ask at the User Services Desk on the 1st Floor or pick up one of the help phones inside the photocopy rooms-they ring at the desk.

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Where is the library and when is it open?

Directions from various locations.
Parking map
Phone 919-962-0800 for help with directions and parking information.

Hours
Hours recording 919-685-8122

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Does the library offer classes?

EndNote sessions are offered monthly during the academic year.
EndNote Schedule and Registration

Instruction can be scheduled and designed to meet the needs of your class or group.
Library Instruction Request Form

One-on-One instruction is offered through scheduled consultations.
Consultation Request Form

Library staff members can help you improve your skills locating, using, and organizing information.

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Can I reserve a study room?

Study rooms are on a first-come, first-served basis for students. Study rooms may be reserved on an occasional basis by faculty, instructors or teaching assistants for small groups. Rooms are NOT available for long term, i.e. full semester use. Maximum capacity of the study rooms is limited to six people. Faculty wishing to reserve a study room can use our Room Reservation Form

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How can I ask my specific question or get more help?

Email: Ask a Librarian anytime.
Phone: 919-962-0800 during library hours.
Ask in person: Go to the desk on the 1st floor during library hours.
Chat: M-F 10-3; log on to get a quick answer or interactive online instruction.
Appointments: schedule time with library staff to be taught what you need to know about using Health Sciences Library resources and services.

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