Appendix B-2: Service Provider Interview Guide
- Opening
- Thank you for taking the time to meet with me/us. We recognize that your time is valuable and we appreciate your participation.
- We are graduate students from UNC School of Public Health. A requirement of our graduate program is that we work with a community in NC to conduct a community diagnosis. This means that we help the community to identify its strengths, weaknesses, and future directions. Our community is Trinity Court & Pritchard Park. The information we gather will be summarized and shared with the community. In addition, we will present our results to the community at a forum that will be held in the spring.
- The purpose of speaking with you today is to find out about your thoughts and experiences of having worked with the residents of Trinity Court & Pritchard Park. We are interested in your opinions. There are no right or wrong answers.
- Time: This interview should last 30-40 minutes. We would like to give you the opportunity to tell us as much as you would like, but (mention if there are time constraints/if they have other commitments).
- Confidentiality
- Your comments will remain confidential. We will be reporting summaries of the comments made by community members but will not identify who said what, nor will we identify the names of the individuals we interview.
- We would like to take notes and tape record this interview. Your input is important and we want to make sure that we accurately record what you tell us. Feel free to not respond to any question we ask, or hit the “Stop” button on the tape recorder at any time. After we are finished using the tapes for this class, the cassettes will be recycled or destroyed. Is this okay with you?
- Ground Rules
- If at any time while we are talking you do not want to answer a question, you do not feel comfortable, or you would like to end the interview, please feel free to let me/us know. There are no consequences for this choice
Do you have any questions about anything I've said so far?
- Overview
- Could you please provide me with an overview of the services your agency provides?
- What is your role in providing these services?
- Services
- What services does your agency provide for the residents of Trinity Court & Pritchard Park?
- Which residents tend to be most in need of your services?
- Which residents tend to be the most difficult for your agency to reach? Why?
- Community
- What would you say are the strengths of the Trinity Court & Pritchard Park community?
- What would you say are the greatest needs of the Trinity Court & Pritchard Park community?
- What kinds of community projects have been attempted in Trinity Court & Pritchard Park in the past 20 years? 10 years? 5 years? 1 year? Currently?
- How successful were they? Why?
- Can you identify the key community members at Trinity Court & Pritchard Park
- If you were going to try to do some type of community health project in Trinity Court & Pritchard Park, who from the Trinity Court & Pritchard Park community would you try to involve to ensure success?
- General
- Is there anything else you can tell me about the Trinity Court & Pritchard Park community?
- Is there anything else that you think I/we should know about?
- Documents
- Does your agency have any documents (e.g. annual reports, funding applications, etc.) that we can either look at or have copies of?
- Referrals
- Who else would you recommend that we talk to about the needs and assets of Trinity Court & Pritchard Park? Would you be willing for us to mention your name when we contact them?
Thank you for your time!
Appendix A-3: Trinity Court
Appendix B-3: Resident Interview Guide